The Impact of Corporate Image on Quality, customer Satisfaction and Loyalty for Customers with Varying degrees of Service Expertise. Andreassen, Tor Wallin and Bodil Lindestad.
Customer Satisfaction Market Share, and Profitability: Finding From Sweden. The American Customer Satisfaction Index. Rumah Sakit Indonesia Belum Siap Bersaing. Padang: Dinas Kesehatan dan Kesejahteraan Sosial Propinsi Sumatera Barat:1-46. Profil Kesehatan Propinsi Sumatera Barat. Jakarta: Penerbit Buku Kedokteran EGC: 220-234. Keywords - Transportation Cost, Total Opportunity Cost Matrix-Sum Approach, Stepping Stone.A.A. 798.552 or 7.7% of the total cost in advance. So the company can save money on transportation costs Rp. 9.484.865 then continued completion using Stepping Stone method obtained for Rp. The result of completion using the initial method of Total Opportunity Cost Matrix-Sum Approach is Rp. This optimization is done in the applied research using secondary data derived from the PT. A method of transport to solve the problem that involves minimizing the cost of transportation or delivery of products from the source to the destination that is the Total Opportunity Cost Matrix-Sum Approach as a method of early and Stepping Stone as a test of the optimization that is useful to know the results of the optimization of transportation costs and setting the amount of the shipment of products from each warehouse to the destination. If the transportation costs incurred large then the company will get a small profit. Ciomas Adisatwa Padang distribute their products to the area around the depot and expend substantial. One of the success factors of the company in maximizing its profits is how the company can deliver the product at the right time and with low transportation costs. Transportation problems are a problem that is often faced by companies in distributing products.
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